Tourism & Hospitality

Institute Agenda :-

      Study Materials ,Bag , ID Card Provide  & course Non - Semester Pattern. Exam Scheduled July/August Month, Before 2 Months informed to Exam Appear students for their Hall Ticket Register.

    (Note: Anytime agenda  can change on the Management Basis.)

 

Learning Mode:- (Selection Type)    

Type	Learning Mode	Classes Schedule & Timing
1	For Regular Learning	Timing 10 AM to 3PM (Sunday/Govt & Local Holiday –  Holiday)   [All Health Courses Applicable for Regular]
2	For Part-time Learning	Saturday Only (Timing 10AM to 4PM)  [Note: Health Dept Course only ]
3	For Distance Learning	Sequencely 7 days classes – only (Timing 10AM to 4 PM) [Note: Except Health Dept Course]
4	For Online Learning	Zoom Class (Monday to Friday) & Meeting Discuss ( Timing 11 AM to 1PM) [Note: Except Health Dept Course]

 

Course Overview:

         The curriculum covers a wide range of skills, including room service, laundry operations, inventory management, pest control, and the use of cleaning equipment. Graduates can find immediate employment in supervisory roles or as attendants, or they can continue their education for higher-level positions.       

 

 

 

 

Course Responsibilities:-

Room and guest-related duties

• Clean and tidy guest rooms and bathrooms according to hotel standards.
• Change bed linens and make beds.
• Replenish room supplies such as towels, toiletries, and drinking glasses.
• Dust and polish furniture, fixtures, and surfaces.
• Empty trash containers and replace liners.
• Clean and sanitize floors, including vacuuming carpets and mopping hard surfaces.
• Perform evening or "turn-down" service for guests. 

Public area and facility maintenance

• Clean and maintain public areas like lobbies, corridors, and stairways.
• Clean and stock restrooms.
• Ensure all equipment and supplies are clean, stocked, and organized. 

Guest and team support

• Respond to guest requests promptly and provide excellent customer service.
• Collect guest laundry and have it processed.
• Hand over any lost and found articles to the appropriate supervisor. 

Safety and reporting

• Follow all health, safety, and hygiene regulations.
• Report any maintenance issues, safety hazards, or unusual incidents to management.
• Secure rooms and follow hotel security guidelines

 

 Course Curriculum Components:

Modules	Key Topics
Introduction to Housekeeping	Importance of housekeeping in the hospitality industry, organizational structure, duties, and responsibilities of staff.
Guestroom Cleaning & Maintenance	Standard operating procedures (SOPs) for cleaning occupied and vacant rooms, bed making, replenishing amenities, and providing turn-down service.
Public Area Cleaning & Upkeep	Maintenance procedures for lobbies, corridors, banquet halls, and recreational areas like pools and spas.
Cleaning Equipment & Agents	Identification, correct usage, and maintenance of various cleaning tools, electric equipment (e.g., vacuum cleaners, floor scrubbers), and chemical agents.
Laundry Operations & Linen Management	Fabric sorting, washing, drying, ironing, stain removal techniques, garment care, and linen inventory control.
Hygiene, Sanitation & Safety	Chemical safety, pest control methods, disinfection protocols, proper waste disposal, fire safety procedures, and occupational health practices.
Interior Decoration & Flower Arrangement	Basic principles of interior decoration, selecting color schemes and furnishings, and arranging flowers for various areas.
Soft Skills & Communication	Customer service, communication skills, time management, teamwork, professional grooming, aPnd handling guest complaints discreetly.
On-the-Job Training/Internship	Mandatory practical experience in a real-world setting (hotel, hospital, or facility) to apply theoretical knowledge and develop industry skills.
Basic Computer Operations	Entry and management of data and records, and basic operations of computer software relevant to housekeeping management.

•  Job opportunities:  Housekeeping Attendant, Housekeeping Assistant, Housekeeping Supervisor, and Housekeeping Executive

 

Features of the Course :

        During Training Period, OJT at Hospitals/Industrial/Companies (If applicable courses only)

Placement Guidance:

     Those who are Regular and Part time candidate Assurance the Placement 100% throughout India based on the candidates and other online and distance Candidates. We will guide to the Placement and based on the Candidate’s willing.

1. Further ClariPPfication Contact: 88701 91125 , 96299 01300 , 73582 18375