Institute Agenda :-
Study Materials ,Bag , ID Card Provide & Course Non - Semester Pattern. Exam Scheduled July/August Month, Before 2 Months informed to Exam Appear students for their Hall Ticket Register.
(Note: Anytime agenda can change on the Management Basis.)
Learning Mode:- (Selection Type)
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Type
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Learning Mode
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Classes Schedule & Timing
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1
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For Regular Learning
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Timing 10 AM to 3PM
(Sunday/Govt & Local Holiday – Holiday)
[All Health Courses Applicable for Regular]
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2
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For Part-time Learning
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Saturday Only (Timing 10AM to 4PM)
[Note: Health Dept Course only ]
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3
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For Distance Learning
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Sequencely 7 days classes – only
(Timing 10AM to 4 PM)
[Note: Except Health Dept Course]
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4
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For Online Learning
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Zoom Class (Monday to Friday)
& Meeting Discuss ( Timing 11 AM to 1PM)
[Note: Except Health Dept Course]
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Course Overview:
The course combines theoretical and practical learning to cover automotive mechanics, electrical systems, engines, and modern technologies like electric and autonomous vehicles. Graduates can pursue careers as automotive technicians, engineers, or maintenance specialists in the automotive industry.
Course Responsibilities:-
Core Delivery Duties
- Loading and Unloading: Accurately pick up items from a central hub or designated location, and safely load them onto the two-wheeler.
- Safe Transportation: Transport goods and packages to specified customer locations in a secure and safe manner, adhering to all traffic laws and safety regulations.
- Timely Delivery: Follow assigned routes and time schedules efficiently to ensure all deliveries are made on time.
- Route Navigation: Use maps, GPS, and delivery apps to plan and follow the most efficient routes, avoiding traffic congestion when possible.
Documentation and Operations
- Record Keeping: Maintain accurate delivery records and logs, which may involve using a handheld electronic device to input delivery information.
- Proof of Delivery: Obtain necessary proof of delivery, such as a customer's signature or a photo of the delivered item at the doorstep.
- Payment Collection: Collect payments from customers when required, ensuring accurate handling of cash or processing digital payments.
- Vehicle Maintenance: Perform routine pre-trip and post-trip inspections, basic maintenance checks, and ensure the delivery vehicle (bike/scooter) is kept clean and in good working condition.
Customer Service and Communication
- Customer Interaction: Provide excellent customer service, including polite and professional communication with clients, addressing inquiries, and handling complaints or issues that may arise during the delivery process.
- Communication with Dispatch: Maintain ongoing and effective communication with dispatchers and the management team, reporting any delays, issues, or incidents immediately.
Skills and Competencies
- Time Management: Efficiently manage time and prioritize deliveries to meet customer expectations and deadlines.
- Problem-Solving: Proactively address potential delivery challenges or issues, such as an incorrect address or customer unavailability.
- Physical Fitness: Possess the physical ability and stamina to lift and carry packages, and to work outdoors in various weather conditions.
In essence, a Two Wheeler Delivery Associate is a reliable and efficient professional who serves as the crucial final link between a business and its customer, ensuring products are delivered safely and promptly
Course Curriculum Components:
Domain-specific components
- Two-wheeler basics: Fundamental knowledge of two-wheelers and their major systems.
- Engine and powertrain: Theory and practical skills for assembling, dismantling, and repairing engines and gearboxes.
- Electrical systems: Understanding and maintaining various electrical components.
- Brakes and suspension: Learning to inspect, adjust, and repair braking and suspension systems.
- Fuel and lubrication: Knowledge of fuel systems, carburetors, and lubrication processes.
Professional and employability skills
- Communication: Developing skills in active listening, public speaking, and maintaining good customer relationships.
- Customer service: Training on customer satisfaction, handling feedback, and etiquette.
- Teamwork and leadership: Building skills for working effectively in a team and public speaking.
- Time management and planning: Learning to manage time and plan tasks for efficient service delivery.
- Personality and attitude: Developing positive traits like self-confidence and a professional attitude.
- Safety and ethics: Adhering to workplace safety rules and professional ethics.
- Stress management: Techniques for concentration and managing stress during demanding situations.
Practical and hands-on training
- Industrial placement: Providing hands-on experience in an industrial or workshop environment.
- Role-playing and case studies: Using practical exercises to apply learned skills in scenarios like interviews and customer interactions.
- Emergency procedures: Training on workplace evacuation and using safety equipment.
- Job Opportunities: Opportunities include roles like delivery associate, service technician, and entrepreneur, with career paths in workshops, dealerships, and fleet maintenance
Features of the Course:
During Training Period, OJT at Hospitals/Industrial/Companies (If applicable courses only)
Placement Guidance:
Those who are Regular and Part time candidate Assurance the Placement 100% throughout India based on the candidates and other online and distance Candidates. We will guide to the Placement and based on the Candidate’s willing.
- Further Clarification Contact: 88701 91125 , 96299 01300 , 73582 18375
