Welcome to KANNIYAPPA SKILLS & ENTREPRENEURSHIP

Diploma in Vehicle Sales Consultant

Duration
1 year
Qualification
Non-Formal,8th ,10th Pass or Fail & Above.
Course Fees
Rs 18,000
Course Code
KSEDI061

Institute Agenda :-

      Study Materials ,Bag , ID Card Provide  & Course Non - Semester Pattern. Exam Scheduled July/August Month, Before 2 Months informed to Exam Appear students for their Hall Ticket Register.

    (Note: Anytime agenda  can change on the Management Basis.)

 

Learning Mode:- (Selection Type)    

Type

Learning Mode

Classes Schedule & Timing

1

For Regular Learning

Timing 10 AM to 3PM

(Sunday/Govt & Local Holiday –  Holiday)

 

[All Health Courses Applicable for Regular]

2

For Part-time Learning

Saturday Only (Timing 10AM to 4PM)

 [Note: Health Dept Course only ]

3

For Distance Learning

Sequencely 7 days classes – only

(Timing 10AM to 4 PM)

[Note: Except Health Dept Course]

4

For Online Learning

Zoom Class (Monday to Friday)

& Meeting Discuss ( Timing 11 AM to 1PM)

[Note: Except Health Dept Course]

 

Course Overview:

            These programs provide training in sales techniques, product knowledge, negotiation, customer service, and financing options to help graduates secure roles like Sales Executive or Sales Consultant in dealerships.

 

Course Responsibilities:-

Customer-focused responsibilities

  • Assisting customers: Greet customers, identify their needs, and help them select vehicles that fit their requirements and budget.
  • Vehicle demonstration: Conduct test drives and explain the features, benefits, and capabilities of different vehicles.
  • Customer service: Provide high levels of customer satisfaction throughout the sales process, which includes building rapport and maintaining contact after a sale.
  • Problem-solving: Help resolve customer issues and answer their questions about products, financing, and warranties. 

Sales and administrative responsibilities

  • Lead generation: Generate leads through activities like cold calling and prospecting to expand the customer base.
  • Negotiation: Negotiate pricing, financing, and trade-in values with customers.
  • Paperwork: Accurately complete all necessary sales contracts, financing arrangements, and other documentation.
  • Sales targets: Meet or exceed monthly sales targets and contribute to the dealership's overall sales goals.
  • Follow-up: Maintain a system for following up with leads and customers to encourage repeat and referral business. 

Product and market responsibilities

  • Product knowledge: Stay up-to-date on new products, services, features, and inventory.
  • Market trends: Keep informed about market trends and competitors' offerings.
  • Training: Participate in ongoing product and sales training courses

 Course Curriculum components:

Sales and customer interaction

  • Customer greeting: Approaching, greeting, and assisting customers who enter the dealership.
  • Needs assessment: Asking questions and listening to understand customer needs and preferences.
  • Product explanation: Explaining vehicle features, applications, benefits, and available options.
  • Test drives: Offering and conducting test drives, including following proper procedures for customer identification.
  • Sales control: Utilizing dealership sales and follow-up systems to manage leads and prospects.
  • Customer satisfaction: Demonstrating a high level of commitment to ensuring customer satisfaction. 

Product knowledge

  • Automobile engineering: Understanding the basics of automobile construction, including the engine, transmission, and chassis.
  • Electrical systems: Learning about the electrical and electronic systems in modern vehicles, including batteries, charging systems, and engine management.
  • Vehicle types: Familiarity with the classification and types of automobiles and their components. 

Communication and administration

  • Communication skills: Developing principles of verbal and non-verbal communication, listening, and public speaking.
  • Sales and legal laws: Understanding the central, state, and local laws that govern retail automobile sales.
  • Financial goals: Setting personal sales goals that are consistent with dealership standards and creating a strategy to meet them.
  • Training: Attending product and sales training courses as requested by the dealership. 
  •  Job Opportunities:  Sales ManagerArea Sales Manager, or specialized roles like Pre-owned Vehicle Product Trainer

 

Features of the Course:

           During Training Period, OJT at Hospitals/Industrial/Companies (If applicable courses only)

Placement Guidance:

            Those who are Regular and Part time candidate Assurance the Placement 100% throughout India based on the candidates and other online and distance Candidates. We will guide to the Placement and based on the Candidate’s willing.

                                                     

  1. Further Clarification Contact: 88701 91125 , 96299 01300 , 73582 18375